We collect and hold personal information from you when you fill out the forms in our website shop. We store this information with Ecwid Inc. and our service providers who supply our website to us. We also provide this information to Stripe so they can take your payment on our behalf.
When you use our website shop, cookies are used to identify you during your session. You can change the settings on your browser so that you will not receive any cookies. However, if you choose to do this you may not be able to make a purchase in our website shop.
We and our service providers use your personal information to supply you with the goods and services you have purchased from us, to obtain payment, to contact you in the event that there is a problem with filling your order. We and our service providers can use your personal information in an anonymised and aggregated form to improve our services. Unless required by law, we and our service providers will not otherwise provide personally-identifiable information to others, such as selling customer lists.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
If you haven’t correctly provided your information to us we may not be able to deliver the goods and services to you properly, or provide you with a refund if we’ve decided to refund any money to you. We reserve the right to cancel your order if you supply us with incorrect information.
It is necessary for you to register your details with us to use our services such as making online purchases, product warranty information, or receiving promotional material. However, you have the right to choose not to receive promotional emails or material from us. When you register your email address with us, we may give you the option of receiving email announcements about products, offers and promotions from cycles2you.co.nz. We only email you if you want us to. We do not send unsolicited emails and we do not disclose your email address to third parties.
Any promotional email message that we send includes an email address to which you can reply. If at any time you decide that you do not want to receive our emails, simply click the unsubscribe link at the bottom of the mailer or email. You can also let us know that you wish to be removed from our mailing list by using the Contact Us page on our website, or in writing to 429 Cameron Road, Tauranga 3110. If you unsubscribe you will still receive emails from us specifically related to any online orders that you have placed or place in the future.
Under the Privacy Act 1993 you have rights to access and correct the personal information you provide to us.
We may update this Privacy Policy from time to time by placing an amended version of the policy on this website. Please check the website regularly for changes to this policy. Once the Privacy Policy is changed your ongoing use of this website indicates your acceptance of the changes.
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